Zip City Electric Bikes
Zip City's warehouse is located in the heart of French Valley, California, offering selection of electric bikes for your urban adventures. Please call to set up a visit to us at 37383 Industry Way in French Valley, to test ride our latest models and experience the thrill of electric biking. Our store is open by appointment only. Feel free to call Joe at (303) 715-8696 for any inquiries.
Have Questions? Get in Touch
We strive to make your purchasing experience as seamless and flexible as possible.
We accept cash payments and Venmo payments to @zipcity-ebikes.
Once you complete your order on our website, your bike will be reserved for 24 hours. You will then have 24 hours to complete your purchase either by picking up your bike and paying in cash, or by completing your Venmo payment.
This process ensures that your selected bike is held for you during this period, providing you with the convenience to finalize your purchase at your own pace.
This e-bike is available for local pickup at our warehouse in French Valley, California, and comes fully assembled and ready to ride.
We also offer local delivery within a 70-mile radius for a flat fee of $99, which includes full assembly and setup.
Please contact us for shipping options outside the local area.
Zip City E-Bike Return Policy
We want you to feel confident in your purchase from Zip City. If you are not completely satisfied, we do accept returns on eligible e-bikes under the following terms:
Return Window & Eligibility
New and unused Zip City e-bikes may be returned or exchanged within 7 days of delivery.
Bikes must be unridden and in original condition, including:
No visible wear or use
No dirt, dust, scuffs, odors, or customizations
Original box and all included accessories (keys, charger, hardware, etc.)
Proof of purchase (receipt or order confirmation) is required.
A return request must be submitted within 7 days of receiving your e-bike.
To initiate a return, please contact us and include:
Order number
Photos and/or video showing the bike’s condition
Return Fees
A 15% restocking fee will apply to shipped e-bikes.
Local pick-up customers may return within 7 days without a restocking fee.
Return and original shipping costs will be deducted from your refund. These range from $150 to $350 depending on your location and model.
Once your return is approved, we’ll provide instructions.
Do not return your bike without contacting us first — returns sent without authorization will be rejected at the sender’s expense.
Cosmetic Transport Damage
Minor scuffs or scratches may occur during shipping. These do not qualify as defects and are not grounds for a return or exchange. If any parts arrive damaged, we will promptly send replacement parts.
Non-Returnable Items
Bikes that have been ridden or kept for more than 7 days
Bikes returned with missing accessories or packaging
Returns without prior approval
Refund Timing
Approved returns will be refunded to your original payment method once the product is received and inspected. Please allow additional time depending on your bank’s processing speed.
Do I Need a License to Ride an e-Bike in Southern California?
Good news — no license, registration, or insurance is required if your e-bike meets federal and California standards. You simply ride it like a regular bicycle.
Here’s what you do need to know:
Classification & Licensing Rules
Three classes of e-bikes are recognized in California:
Class 1: Pedal-assist only up to 20 mph—no throttle.
Class 2: Throttle-assisted up to 20 mph.
Class 3: Pedal-assist only, up to 28 mph—no throttle above 20 mph.
No driver’s license is needed for any class—just those standard safety and equipment rules.
Age & Helmet Requirements
Class 3 e-bikes: Riders and passengers must be at least 16 years old, and helmets are mandatory for all riders.
Class 1 & 2 e-bikes: No minimum age is set by state law, and helmets are recommended but not legally required for those 18 and older.
Where You Can Ride
Class 1 & 2: Permitted on bike lanes, multi-use paths, and many trails—unless local ordinance states otherwise.
Class 3: Allowed on streets and bike lanes, but generally not permitted on bike paths or trails unless local authorities approve it.